Membership Hold

Learn about our membership hold policies and submit a request to pause your membership.

This is NOT a Termination Request
This is a HOLD Request

We'll Miss Your While You're Gone!

Sometimes things come up. We get it! Whether you are out on a medical leave, away for long-term travel, or for any other reason, we will be excited to welcome you back when you return!


1. You have the option to put your automatically recurring membership on hold for any reason.


2. Membership hold requests must be submitted no less than five business days before your upcoming invoice. All membership payments are non-refundable.


3. Membership hold requests are limited to 12 weeks per calendar year in two-week increments. Upon expiration of the hold period that you select below, your account will automatically reactivate, and regular membership payments will resume. Your original agreement will be extended by the amount of time of the membership hold. If you choose to cancel your membership during the hold period, the standard 4-week cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).


4. There is a $25 per 4-week fee for Membership Holds.

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